Privacy Policy

This Privacy Policy applies to Personal Information that we collect, use or disclose when providing you with our services. This could include personal information like your name, home address, age, email address, phone number, University transcript, and more. We built this Privacy Policy based on the foundation of our Commitment to Privacy to inform you about how your Personal Information is treated when using our services.

Data Security Measures

Safeguarding your personal information is of paramount importance to us. We have implemented rigorous security measures to ensure the protection of your data. Our website employs two robust security solutions: Wordfence, an integrated system offering real-time monitoring, firewall protection, and additional security features for WordPress sites; and ModSecurity, an open-source web application firewall with customizable rules that safeguards our platform by monitoring and filtering HTTP communications across various server platforms. In the event of a data breach, we have established comprehensive incident response procedures to minimize any potential impact. Please be aware that while we take every possible precaution, no data transmission or storage method can be guaranteed to be 100% secure.

How does ENGR tutoring collect my Personal Information?

When does ENGR tutoring collect my Personal Information? We collect your Personal Information through various ways. These include:

(a) our get-in-touch form located on multiple pages of the website.
(b) our application form located on our become a tutor page.
(c) when you click the “let’s talk” button or call our number manually, we will be able to save your phone number in order to return any missed calls.
(d) signing up to our newsletter, which allows us to save your email address in our system.

How does ENGR tutoring use my Personal Information?

We use your Personal Information, in order to:
(a) reach out to you using your phone number or email address to begin booking a tutoring session.
(b) check if you have met the requirements in order to become a tutor for our company.
(c) send updates to your email if you have signed up to our newsletter.
(d) better understand your needs and preferences through any additional comments you submit.

When is my Personal Information disclosed?

We only disclose your Personal information with:
(a) Our team of tutors, so the appropriate tutor specialized in the branch of mathematics you need assistance with can reach you personally.
(b) Our Human Resources (HR) department if you have submitted an application, in order for the screening process to begin.

How long is my Personal Information kept?

Only as long as it is reasonably needed or relevant for the identified purposes. This includes:
(a) If you submit an application and get hired by our team, we will hold on to your information for as long as you are employed.
(b) If you sign up to our newsletter, we will hold on to your email until you choose to unsubscribe.
(c) If you call or email us to book a session (manually or using our get-in-touch form), we will hold on to your contact information until you tell us you are no longer interested in our services, or we can not come in contact with you after a certain period of days.

Can this Privacy Policy change?

Yes, it can. We will post the change on our website, and we will also make reasonable attempts to notify you by sending you an email or a text message, or other means.

Third-Party Links and Website Analytics

Our website contains links to third-party platforms such as Instagram and LinkedIn, which are provided to facilitate the process for clients to find our social media accounts. Please note that we are not responsible for the privacy practices or content of these third-party applications. When you navigate to these external sites, you will be subject to their respective privacy policies and terms of use.

We want to assure our users that we do not utilize cookies or any other analytics tools on our website. We are committed to respecting your privacy and ensuring a straightforward browsing experience. This means that we do not gather information about your visit or activity through the use of any analytic tools. Rest assured that your interaction with our website remains private and free from such data collection practices.

Questions or concerns about our privacy practices?

The security and privacy of your Personal Information is important. You can either email or call us and we will try to answer all privacy related questions and concerns as soon as possible.